Sales Support Specialist

Title: Sales Support Specialist
Reports to: Sales Manager
FLSA Status: Non Exempt
Schedule: 40 hour weekly Monday - Friday

Position Summary:
This role is pivotal in providing comprehensive support to our Regional Sales Managers by assisting in customer lead and proposal follow-ups, CRM data maintenance, and contributing to the overall organization's sales strategy.

Principal Responsibilities:

• Assist Regional Sales Managers in day-to-day activities:
• Assist with new lead qualifications and follow-up directly with customers.
• Create and/or review proposal packages for customers before they are submitted.
• Gain proficiency in Sterling product offerings including products integrated from 3rd party vendors.
• Assist in post proposal follow-up directly with customers.
• Becoming proficient and taking lead role in HubSpot CRM administration.
• Understand and manage sales aspects of Visual ERP System
• Identify key competitors, their offerings and increase Sterling’s market share position.
• Minimal travel required but could be asked to attend Trade Shows as directed by Sales Manager.

•  Accuracy and high attention to detail.
•  Demonstrate exceptional organizational skills, managing multiple projects simultaneously.
•  Excellent verbal and written grammar skills.
•  Strong computer proficiency, including knowledge of MS Office Suite
•  Ability to work independently and collaboratively in a team environment and meet deadlines.

•  Previous sales administration or technical inside sales experience
• Knowledgeable with sales CRM software. (HubSpot)

• Regional Sales Manager
• Project Manager
• Inside Sales Manager

•  Extended periods of standing or sitting, with extended periods of work at a computer.